
You will see a Windows File Explorer with all the temporary files including the WhatsApp Crashes folder.Īlso check out these Disney Font Generators. Interestingly, it also saves a crash log file in the Temp – WhatsApp Crashes folder. This is because WhatsApp images and files are downloaded where you want to store them. Taking a closer look at the files, I noticed it stores databases, file systems, logs, and other important files but couldn’t find any dedicated directory for images and files as it is found in smartphones (WhatsApp Images). in WhatsApp desktop app even if your phone isn’t connected to the internet. This is the main reason that you are able to view images, profile pictures, etc. Most probably, you will find similar results as shown in the screenshot. If you can’t find the WhatsApp folder, then search for it in your PC. When you are using WhatsApp via its official desktop app, then you can find the cached files and logs at this directory: “ C:\Users\\AppData\Local\Packages\5319275A.WhatsAppDesktop_cv1g1gvanyjgm\LocalCache\Roaming” Images and Files stored by WhatsApp Desktop App: For how much time WhatsApp stores your media files:. Images and Files stored in WhatsApp Web:. Images and Files stored by WhatsApp Desktop App:. Step 7 – If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can. Follow the recover your password instructions here. Step 6 – If you are not using VPN and you have a good connection, you may have forgotten your password. Some sites will block specific country or place IP addresses.
Step 5 – Turn off any Virtual Private Network (VPN) that you may be using. Find our guide of how to do that on the most popular browsers, here. Step 4 – If you still cannot access the site, you can clear your cache and cookies. Step 3 – Make sure your CAPS LOCK is off.
Providing there is no one that can not see your password around. If there is an option for viewing your password, use it. Step 2 – Ensure that you typed your details correctly. That can cause unexpected errors such as timeouts.
Step 1 – Make sure that you have an active and reliable internet connection. We will go through the troubleshooting guide, here.
While it is rare that people need to follow our troubleshooting guide, there are some instances in which you need to.